Last updated: July 31, 2026
This Cancellation & Refund Policy applies to purchases of 30-day business listings on SeekPink.
Listing Term and Billing
Each purchase provides one business listing for 30 consecutive days beginning on the date the listing is published.
The listing expires automatically at the end of the 30-day period.
Each purchase is a one-time charge. Listings do not renew automatically. A customer must separately request and pay for any additional 30-day listing period.
The purchase price, listing duration, and one-time billing terms are displayed before payment.
Cancellation Before Publication
A purchaser may request cancellation and a full refund before the listing has been approved or published.
To request cancellation, contact SeekPink promptly and provide the purchaser’s name, email address, business name, and available transaction information.
If a purchaser cancels through the listing-management page before publication, the request may be submitted for refund review. A refund is not complete until it has been confirmed by SeekPink or the payment processor.
Removal After Publication
A purchaser may permanently remove a published listing before the end of its 30-day term through the listing-management page or by contacting SeekPink.
Listing fees are generally nonrefundable once the listing has been published.
No full or partial refund will ordinarily be provided when:
- the purchaser requests removal before the end of the 30-day term;
- the business closes or changes its services;
- the purchaser changes their mind;
- the listing receives fewer views, inquiries, appointments, or customers than expected; or
- the listing is removed because it violates SeekPink’s terms, policies, or applicable law.
Unused days remaining in the 30-day listing period have no cash value and are not eligible for a prorated refund.
Rejected Listings
If SeekPink declines to publish a paid listing, the listing fee will generally be refunded to the original payment method.
A refund may be denied when a submission is fraudulent, unlawful, intentionally misleading, or submitted in an attempt to misuse the website or payment system.
Duplicate Charges and Billing Errors
Verified duplicate charges or billing errors caused by SeekPink or its payment process will be refunded to the original payment method.
Customers should contact SeekPink promptly after discovering a suspected duplicate charge or billing error.
Technical Failure
If SeekPink is unable to publish or display a paid listing because of a technical problem within its reasonable control, SeekPink will attempt to correct the problem or extend the listing period.
If the purchased listing service cannot be provided within a reasonable time, the purchaser may be eligible for a full or partial refund.
Temporary outages, routine maintenance, internet-service failures, and circumstances outside SeekPink’s reasonable control do not ordinarily qualify for a refund.
No Guarantee of Results
A listing purchase provides publication on SeekPink for the stated 30-day term. It does not guarantee:
- a particular number of views or inquiries;
- appointments, customers, or revenue;
- a specific position in browsing or search results;
- search-engine visibility or ranking; or
- uninterrupted website availability.
Requesting a Cancellation or Refund
Cancellation and refund requests may be submitted through the SeekPink Contact page.
Please include:
- the purchaser’s name and email address;
- the business or listing name;
- the purchase date;
- the transaction or receipt number, if available; and
- the reason for the request.
Approved refunds will ordinarily be returned only to the original payment method. Processing times may depend on the payment processor, card issuer, or financial institution.
Payment Processor
Payments may be processed by a third-party payment provider. The purchaser may also be subject to the payment provider’s applicable terms and procedures.
SeekPink remains responsible for determining whether a cancellation or refund is approved under this policy, except where the payment processor, card issuer, or applicable law requires otherwise.
Changes to This Policy
SeekPink may revise this Cancellation & Refund Policy periodically. The policy in effect at the time of purchase will generally apply to that transaction.